Clear Information

How to shop online?

In Spain more and more shops offer an online service so that you may acquire their items from home. Here we inform you what it is and why is worth doing it.

What are the advantages of shopping online?

• - You save time avoiding large queues at tills and having to go to the shop (and the way back).

• - There are no opening hours. You may place your order at any time, any day.

• - You may receive your order at home and at any time you specify.

• - You may save your last purchase made online so that you don’t have to repeat it every time you buy from the beginning.

• - Many times you may find interesting exclusive discounts only when shopping online.

How do I have to buy online?

Shopping procedure may vary from one shop to another; however there are some steps you will normally have to follow during the process, as set out below:

• - You ought to get in the website and log in as a user by entering your personal details.

• - You will be able to see the variety of items along with its prices displayed on the screen. Then you may begin ‘to fill your trolley’ with your order.

• - Before moving forward, you’d better double check what you have ordered so far and apply changes if needed.

• - In general, now you may pay by credit card or any other means of payment that they offer you and suit you well.

• - Once you have placed your order, you may monitor it to find out at what stage is by contacting customer service (email, phone call, etc.).

• - Upon receiving your purchase, check that the prices shown on the order are actually the same that were displayed on the website at the time you placed the order. 

What must you consider when choosing an online shop?

• - The shop should have a large range of products and prices to allow you to choose.

• - Pay attention to the means and methods of payment.

• - Delivery lead-time and terms.

• - Delivery charges. Many times orders exceeding a certain amount will enjoy the free delivery.

• - Discounts and special promotions.

• - The geographical area that they cover. You may find it out entering your postal code.

• - If there is a minimum purchase required.

• - The quality of the customer service so you may clarify your doubts and let them knows your remarks.